Our conditions of delivery and return
Products bough on the online sale website www.shopmarcvds.com are delivered with the utmost care. In case of an order placed before 2 P.M., products are sent on the very same day. in Belgium, your order will be sent in the working 24 hours following the placement of your order. Regarding Europe, the wait is of 2 to 5 working days, and for the rest of the world, 3 to 9 working days.
Our team strives to maintain a quality service as well as a our clients’ full satisfaction. The greatest care is carried out in packing your purchases. If however or services or products should not meet your demands, feel free to contact us, we will do everything we can to fix your problem as soon as possible.
Either by telephone, from 9 A.M. to 6 P.M., at +32(0)87293860
Or by email 24/7 at this address: firstname.lastname@example.org
Our return policy is of 30 days. If, for whatever reason, you are not satisfied of your purchases (damaged, defective product), please proceed contact us at: email@example.com
We pay for the back shipment charges only if this return is the result of our mistake. In any case, the items must be returned in their original packaging, without traces of use or wear. Return of incomplete, used, damaged or dirtied items will not be accepted.